Terms of Service

These Terms of Service (the "Terms") govern access to and use of the website, software products, and related services provided by Glen World Ltd, a company duly incorporated under the laws of Cyprus at Fellachoglou, 35, Mouttallos 8016, Paphos, Cyprus ("Company", "we", "our", or "us").

01 Acknowledgement

By accessing the website or using any software, services, or materials made available by the Company, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not access or use the website or any services provided by the Company.

02 Scope of Services

The Company develops, licenses, distributes, and provides software products and related technical services.

The specific scope of any software, implementation, support, customization, consulting services, deliverables, pricing, payment terms, timelines, and other commercial conditions shall be defined separately in an individual agreement, order form, proposal, statement of work, invoice, or other written arrangement entered into between the Company and the relevant customer (the "Separate Agreement").

Unless expressly stated otherwise in a Separate Agreement, nothing on the website shall be interpreted as a binding commercial offer.

03 Financial Services Disclaimer

The Company provides software products, data processing tools, analytical solutions, and related technical services only.

Any analytics, forecasts, metrics, models, market information, indicators, data visualizations, or automated outputs generated by the software are provided for informational and technical purposes only.

04 Eligibility

You may use the website and services only if you have the legal capacity to enter into binding agreements under applicable law.

If you use the services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

05 Software License

Subject to compliance with these Terms and any applicable Separate Agreement, the Company grants a limited, non-exclusive, non-transferable, non-sublicensable license to use the software solely for lawful internal business purposes.

Unless explicitly permitted in writing, you may not:

• copy, reproduce, or redistribute the software;
• modify, adapt, translate, or create derivative works;
• reverse engineer, decompile, or attempt to extract source code;
• remove proprietary notices or branding;
• resell, lease, sublicense, or commercially exploit the software;
• use the software in violation of applicable law.

All rights not expressly granted remain reserved by the Company.

06 Separate Commercial Agreements

Commercial relationships between the Company and its customers may be governed by Separate Agreements.

In the event of any conflict between these Terms and a Separate Agreement, the Separate Agreement shall prevail with respect to the subject matter addressed therein.

The Company reserves the right to refuse service requests, project proposals, or commercial engagements at its discretion.

07 Payments and Fees

Fees, payment schedules, taxes, delivery milestones, subscriptions, renewals, support levels, and any additional charges shall be specified in the applicable Separate Agreement.

Unless otherwise stated in writing:

• invoices are payable within the period indicated in the invoice;
• late payments may result in suspension of access or services.

The Company may use third-party payment providers for processing transactions.

08 Intellectual Property

The website, software, source code, visual materials, trademarks, logos, documentation, and all related intellectual property rights belong exclusively to the Company or its licensors.

No ownership rights are transferred to users or customers unless expressly stated in writing.

Feedback, suggestions, or ideas voluntarily provided to the Company may be used without restriction or compensation.

09 Confidentiality

Each party agrees to keep confidential any non-public information disclosed in connection with the services or commercial discussions.

Confidential information shall not include information that:

• is publicly available;
• was lawfully known prior to disclosure;
• is independently developed;
• must be disclosed under applicable law or court order.

Additional confidentiality obligations may be included in a Separate Agreement.

10 Acceptable Use

You agree not to:

• use the services for unlawful purposes;
• interfere with website functionality or security;
• distribute malware or harmful code;
• attempt unauthorized access to systems or infrastructure;
• use the services in a manner that could damage the Company's reputation or operations.

The Company may suspend or terminate access if it reasonably believes these Terms have been violated.

11 Third-Party Services

The website or software may integrate with or contain links to third-party services, platforms, or websites.

The Company is not responsible for third-party products, services, content, or privacy practices.

Use of third-party services is governed by the respective third-party terms and policies.

12 Disclaimer of Warranties

To the maximum extent permitted under applicable law, the website, software, and services are provided on an "as is" and "as available" basis.

The Company does not warrant that:

• the services will be uninterrupted or error-free;
• defects will be corrected;
• the software will meet all customer expectations or business objectives;
• the website or servers are free of harmful components.

No oral or written information provided by the Company shall create any warranty unless expressly stated in a Separate Agreement.

13 Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, punitive, or loss-of-profit damages.

The Company's total aggregate liability arising out of or related to the website, software, services, or these Terms shall not exceed the amount actually paid by the customer to the Company during the three (3) months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

14 Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, directors, employees, contractors, and representatives from claims, damages, liabilities, costs, and expenses arising out of:

• your use of the services;
• your violation of these Terms;
• your infringement of third-party rights;
• unlawful or unauthorized activities conducted through your account or systems.

15 Termination

The Company may suspend or terminate access to the website or services at any time if:

• you breach these Terms;
• payment obligations are not fulfilled;
• required by law;
• continuation of services creates legal, technical, or security risks.

Termination shall not affect accrued rights, payment obligations, or provisions intended to survive termination.

16 Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Cyprus.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

17 Changes to These Terms

The Company may update or modify these Terms from time to time.

Updated versions become effective upon publication on the website unless stated otherwise.

Continued use of the website or services after changes are published constitutes acceptance of the updated Terms.

18 Contact

Questions regarding these Terms may be directed to:

Glen World Ltd
Email: info@glenworld.io
Address: Fellachoglou, 35, Mouttallos 8016, Paphos, Cyprus